How Usable is Your Website?

I had the pleasure of meeting with a user experience expert yesterday, Carl Heaton from Web Courses Bangkok. Carl showed me a great tool for website owners called UserFly (affiliate link).

Userfly allows you to test the usability of your website as each visitor goes to your site. You start by adding a small JavaScript to the web pages you want to track. It’s that easy.

You can then view your account activity and watch a video of the users experience on your website; what they looked at, what they clicked on, when they left your site. This is a fantastic tool for helping us website owners to understand website usability. It can also point to potential problems that we didn’t realize existed.

For instance, Carl showed me a video of their old site. (They have just launched a fresh new look this week.) On the old site, visitors wandered around aimlessly not sure where to click or what to look at. This resulted in a redesign of the layout which assists users in finding what they are looking for much quicker and in a much more productive manner.

I am trying out the tool on my site now and I am amazed at what I have been neglecting in providing my users with helpful guidance on where to go and what to look for. It looks like I may be examining the layout of my site in more detail in the months to come.

About Web Courses Bangkok

“It is the 1 year anniversary of Web Courses Bangkok. I started the company exactly 1 year ago and we have already helped 12 people become professional web designers AND taught over 200 people.” – Carl Heaton
You can find out more here: http://www.webcoursesbangkok.com